Examples of Communication Problems in the Workplace: Language Barriers, Personal Issues, Lack of Feedback, New Hires
17 Best Practices of Top Performing Salespeople:
1. They set HIGH TARGETS and goals.
2. They carefully PLAN their quarter, month and week, as well as their daily schedule.
3. They set OBJECTIVES for every sales call.
4. They ASK high-value questions that probe to the heart of the issue.
5. They LISTEN carefully to what their prospects and customers say instead of waiting for their turn to speak to the customer.
6. They CLARIFY the issue when they are unclear what their prospect means.
7. They WAIT TO PRESENT their product, service, solution or idea until they know exactly what their prospect’s situation is.
8. They begin every sales presentation with a brief RECAP of their understanding of the prospect’s situation.
9. They know how to ADAPT their sales presentation if their prospect’s situation has changed.
10. They know how to properly and effectively POSITION their product, service or solution.
11. Their sales presentations FOCUS on the prospect.
12. They are PREPARED for potential objections.
13. They always establish the NEXT STEPS.
14. They FOLLOW-UP after the initial call or meeting.
15. They PROSPECT continually to keep their pipeline full.
16. They deal with the DECISION-MAKER whenever possible.
17. They look for ways to KEEP IN TOUCH with their customers.
12 Questions You Should Ask to Increase Sales
1.Ask for help.
2. Ask for the appointment.
3. Ask more high-value questions.
4. Ask for clarification.
5. Ask for commitment.
6. Ask them to schedule the call in their calendar.
7. Ask for the sale.
8. Ask for a referral.
9. Ask for a testimonial.
10. Ask why a prospect does not want to do business with you.
11. Ask what concerns they have.
12. Ask who else may be involved in the decision.
New member: Doris https://picasaweb.google.com/101726755048448689917/CommunicationAtWorkplaceByClarkOnJan052013#5830675252189824642,
Clare https://picasaweb.google.com/101726755048448689917/CommunicationAtWorkplaceByClarkOnJan052013#5830675229247448610
Meeting attendance: Ellen, Serina, Vicky, Daniel, Cherry, Yvonne, Angel, Clare, Grace, Angela, Doris, Millie, Joe, Kurt, Selina, Fox, Sanli, Sheena, Michael, Angela
Here is the meeting picture .https://picasaweb.google.com/101726755048448689917/CommunicationAtWorkplaceByClarkOnJan052013#5830675224309434722
Coming soon~"Go backpacking in Australia " by Tom @Jan/7, 14.00, 伯朗咖啡(南京一店 3F)
Dear Blissers:
Good day! From 2007-2008, I went backpacking in Australia. It was really amazing experience. During that period of time, I met a lot of people, and had a lot of unforgettable stories.
This time, you don't need to travel that far, that long. Just come to this meeting, I will share my stories, and you could share yours.
I will tell you my backpacking life in Australia . Let's go backpacking, Let's have fun!
My topic will cover below items
1 What is working holiday
2 Australia brief introduction
3 American English VS Australian English
4 Tom's Backpacking life in Australia (photos and videos)
5 Group discussion
Agenda
1400~1510 Working holiday introduction and article discussion
1510~1530 break
1530~1610 Australian life : Photo and video
1610~1630 break
1630~1730 Group discussion
For any questions, please contact me! Looking forward to seeing you soon~
Yvonne